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DMADV (Define, Measure, Analyze, Design, Verify):
Also known as DFSS (Design for Six Sigma), this tool set is used when an organization needs a new product, process, or service. Using this tool set, Black Belts optimize performance before production begins.
- Define: What’s important?
- Measure: what is needed?
- Analyze: How will we fulfill?
- Design: How do we build it?
- Verify: How do we know it will work?
Ford Global 8D:
This analytic tool set is used when an organization needs to
bring performance back to a previous level. It addresses a “special cause.”
Ford Global 8D is a problem-solving method used to close the gap
- What Problem needs solving?
- Who should help solve the problem?
- How do we quantify symptoms?
- How do we contain it? What’s the root cause?
- What’s the permanent corrective action?
- How do we implement ?
- How can we prevent this in future? Who should we reward?